Delete your account

How to request deletion

Deleting your account from inside the app is not available yet. To delete your account, email azm.coachingg@gmail.com from the email address registered to your account, with the subject "Delete my account". Tell us whether you are a trainer or a trainee.

Verifying your request

For your security, we verify every request before acting on it. We only act on requests sent from the registered email address, and we may ask you to confirm the request.

What we delete

Once your request is verified, we delete:

• your account and sign-in details;
• your profile;
• your health, measurement, nutrition and workout information;
• the plans, schedules, sessions, notes and payment records you created;
• your device's notification token.

Trainers and trainees

If you are a trainee, your link with your trainer ends and they lose access to your data.

If you are a trainer, your trainees keep their own accounts and their own data; their link with you ends.

What we keep

We keep only what we must:

• the keyed fingerprint of your email address used to prevent repeat free trials, which is not your email address itself;
• records the law requires us to keep, such as payment and tax records;
• encrypted backups, which may hold deleted data for a limited period until they are overwritten.

Subscriptions

Deleting your account stops any future renewal. Payments already made are refunded only as set out in our Refund Policy.

How long it takes

We complete deletion within 30 days of verifying your request and confirm it by email. After that, you can no longer sign in or recover your data.

Questions

For any question about deleting your account or your privacy, email azm.coachingg@gmail.com.