Privacy Policy

Who we are

AZM ("AZM", "we") is responsible for the personal data processed through the Service. We aim to handle it in line with Egypt's Personal Data Protection Law No. 151 of 2020.

You can reach us about anything in this policy at azm.coachingg@gmail.com.

Our approach

We collect only what the Service needs in order to work. We do not collect personal data for advertising, profiling, resale or any purpose unrelated to running AZM.

We do not use advertising, analytics or crash-reporting tools, and we do not use artificial intelligence or automated decision-making that affects you.

Information we collect

We collect the information you give us and the information needed to run the Service:

• Account: your email address and password. Passwords are handled by our authentication provider and never stored in plain text.
• Profile: your name, phone numbers, country, language and whether you are a trainer or a trainee.
• Health and fitness: information such as height, weight, sex, body-fat percentage, target weight, health notes, injuries and medications, measurements, pain reports, check-ins, and nutrition and workout logs.
• Coaching records: plans, schedules, sessions, notes and payment records that a trainer enters.
• Device: a push-notification token for your device, so we can send you notifications.
• Payments: when you buy on our website, the payment provider processes your payment and tells us its result. We do not receive or store your card number.

How we use it

We use your information to:

• provide the Service and connect you with your trainer or trainees;
• send notifications about sessions, plans and your account;
• manage free trials and subscriptions, including keeping a one-way keyed fingerprint of your email address so the free trial cannot be claimed twice;
• keep the Service secure and prevent fraud and abuse;
• answer your questions and requests;
• meet our legal obligations.

We do not sell your personal data, and we do not use it for advertising.

Why we are allowed to use it

We rely on the following grounds:

• Contract — to provide the Service you signed up for and any subscription you buy.
• Consent — for the health information you choose to enter and for push notifications. You can withdraw consent at any time.
• Legitimate interests — keeping the Service secure, preventing fraud and abuse, and preventing repeat free trials.
• Legal obligation — keeping payment records and responding to lawful requests.

Health information

Health information is sensitive. We process it only to provide the coaching features you choose to use, and we share it only with the trainer you link to. Many health fields are optional; you decide what to enter.

Who can see your information

Your trainer: while you are linked, the trainer can see your profile, health, measurement, nutrition and workout information. When the link ends, that access ends.

Where your data is stored

Our database is hosted in the European Union, in Stockholm, Sweden, so your data is transferred outside Egypt. Our providers process it under their own security commitments.

Device permissions

The mobile apps ask for permission to send push notifications. You can allow or turn them off at any time in your device settings. The apps do not access your camera, photos, contacts or location.

Cookies and browser storage

The website and web app use only what they need to work. We do not use tracking or advertising cookies.

• Sign-in cookies that keep you logged in. These are essential and cannot be turned off.
• A cookie that remembers your language.
• Your browser's own storage, for your light or dark theme choice and whether you dismissed the prompt to install the app.
• Temporary storage that lasts only until you close the tab, for a workout you are logging or onboarding you have not finished.

How long we keep it

How long we keep each kind of information:

• Account and coaching data: while your account is active.
• After you delete your account: removed within 30 days of verifying your request.
• Backups: deleted data may remain in encrypted backups for a limited period until they are overwritten, and is not used for any other purpose.
• The keyed fingerprint of your email address used to prevent repeat free trials, which is not your email address itself.
• Records we must keep by law, such as payment and tax records.
• Emails you send us: as long as needed to handle your request.

Your rights

You can ask to access, correct or delete your personal data, to withdraw consent, or to object to how it is used. You can edit most of your information directly in the app.

To delete your account or make any other request, email azm.coachingg@gmail.com. We will respond within the time the law requires. You can also complain to Egypt's Personal Data Protection Center.

Security

Data is encrypted in transit. Access rules in the database limit each account to its own data and, for trainees, to the trainer they are linked with. No system is perfectly secure, but we work to protect your information and will act promptly if something goes wrong.

Minors

The Service is not intended for anyone under 13, and we do not knowingly collect their information. Users under 18 need the consent of a parent or guardian. If you believe a child has given us information without that consent, contact us and we will delete it.

Trainers may coach users under 18 only with a parent's or guardian's consent. A parent or guardian who believes their child is being coached without consent can contact us at azm.coachingg@gmail.com.

Changes to this policy

We may update this policy. If a change is significant, we will tell you by email or in the Service before it takes effect.

Contact

Email: azm.coachingg@gmail.com